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Refund policy

Return & Refund Policy

At LiviaGroup, customer satisfaction is our priority. If you receive a damaged, defective, or wrong product, you can request a return or replacement within 7 days of delivery.

Return Conditions:

  • Product must be unused and in original packaging
  • Return request must be made within 7 days
  • Items damaged due to misuse will not be accepted

Refund Process:

  • Refunds are processed after product inspection
  • Amount will be credited within 5 to 7 business days
  • Shipping charges are non-refundable

For return requests, contact:
Email: liviagroup2@gmail.com

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